Integrator Notes
Field card 024, Wireless thermostat (C4-THERM): Tap the top-right button 4×, Tap the top-right button 15×, Tap the top-right button 13×, Tap the star button 4×, Tap the top-right button 13× again
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Control4TroubleshootingCard 024

Control4 Wireless thermostat (C4-THERM)

Identify 4× · reboot 15× · leave mesh & reset 13-4-13

Bench check pending

Written from official documentation and dealer sources, not yet run on our bench. Confirm on your hardware before you rely on it on a job.

The sequence

  1. Tap the top-right button 4×
  2. Tap the top-right button 15×
  3. Tap the top-right button 13×
  4. Tap the star button 4×
  5. Tap the top-right button 13× again

Good to know

  • Composer Identify window first: 60 s
  • Resets keep HVAC and air-quality settings
  • Setting 31 Restore Defaults = all thermostat settings
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Previous · No. 023RJ45 plug · pass-through vs standard

More Control4

  • Field card 001: In-wall dimmer · switch · keypad
    No. 001Control4Factory reset

    In-wall dimmer · switch · keypad

    Leave the Zigbee mesh and reset (13-4-13)

    1. Tap the TOP button 13×
    2. Tap the BOTTOM button 4×
    3. Tap the TOP button 13×
    Bench check pending
  • Field card 002: In-wall dimmer · switch · keypad
    No. 002Control4Identify

    In-wall dimmer · switch · keypad

    Identify to Composer (4× TOP)

    1. Tap the TOP button 4×
    Verified
  • Field card 003: SR-260 system remote
    No. 003Control4Factory reset

    SR-260 system remote

    Factory reset and leave Zigbee

    1. Press ROOM OFF
    2. Then # and *
    3. Then 1 · 3 · 4 · 1 · 3
    Bench check pending
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